Frequently Asked Questions
Everything you need to know about your Capezio UK order.
How do I determine the correct size for dance shoes?
Dance shoe sizing often differs from standard street shoes. We recommend referring to the specific size guide located on each product page, which provides conversions for UK, US, and European sizing to ensure a perfect fit.
What are your shipping options within the UK?
We offer Standard and Express shipping across the UK. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your dancewear is on its way.
What is your return policy for dance apparel?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. Please note that for hygiene reasons, tights and undergarments cannot be returned if the packaging has been opened.
Can I return items purchased online to a retail store?
Currently, items purchased through the Capezio UK website must be returned via our online returns portal and cannot be processed at independent retail stockists.
Do you offer professional discounts for teachers or students?
Yes, we offer a dedicated program for dance teachers and students. You can apply for a professional account through our website to access exclusive pricing and benefits.
How should I care for my Capezio leotards and tights?
To maintain the longevity of your dancewear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using fabric softeners or tumble dryers, as these can damage the technical fibers.