Returns & Exchanges
We want you to be fully satisfied with your Capezio purchase, which is why we offer a 28-day return period for all items in their original condition and packaging. Please ensure all tags remain attached and footwear is only tested on clean, carpeted surfaces.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your dancewear in its original packaging, ensuring all hygiene strips and tags are intact to qualify for a full refund.
Label and Post
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated UK post office or collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing